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Best for Design·Updated September 8, 2026

Squarespace Review 2026

Polished templates and a fast setup from $16 a month billed yearly, but the Basic plan keeps 2% of store sales and 7% of digital sales, and there is no phone support.

3.5out of 5
$16/mo· Starting Price
Instant· Setup Speed
24/7 Email, M-F Chat· Support
50 states· States Covered
2003· In Business Since
3.5 ★· Trustpilot
Daniel Wong
Written byDaniel Wong
Legal & Compliance Analyst

Our Verdict

3.5

Based on our independent review

60+ hours of research

Ease of Use

4.2/5

Pricing & Value

3.2/5

Features & Add-ons

3.8/5

Customer Support

3.2/5

Setup Speed

5.0/5

Pricing Transparency

2.8/5

Privacy & Data

3.2/5

Best For: Creatives, portfolios, and small businesses prioritizing beautiful, polished aesthetics.

True Year 1 Cost: $192

Year 2+ (renewal): $192

Top Advantages

  • Templates are beautiful and mobile responsive out of the box, and they look professional without any design skills.
  • All-in-one hosting, SSL, domain, and CDN means zero server management. You sign up and your site is live.
  • Built-in analytics, SEO tools, and blogging features cover 90% of what a small business or portfolio site needs without third-party plugins.
Get Started

$16/mo

How We Tested Squarespace

We signed up for a Squarespace Basic plan, built a test site from a template, documented every upsell screen during checkout, and submitted a support ticket via email and live chat. We also read Squarespace's current pricing page and plan guide, and cross-referenced sentiment from 5,196 Trustpilot reviews.

60+ hours of hands-on testing
Read our full review methodology

Squarespace Overview

Squarespace is a hosted, all-in-one website builder founded in 2003 and headquartered in New York City. You get domain registration, hosting, SSL, a drag-and-drop editor, and basic marketing tools bundled into one monthly plan. No separate hosting account. No WordPress plugins to manage.

Plans start at $16 a month billed yearly for the Basic tier. The first year costs $192 and includes one free custom domain. Year two is $192 again for the plan, plus the domain renewal at Squarespace's standard rate for your extension. Paying month to month costs more, and Squarespace has no free plan, only a 14 day trial.

What sets Squarespace apart from Wix or Shopify is template quality. Its templates are mobile responsive, consistent, and built for photo heavy layouts. It is the strongest option for portfolios, service businesses, and creators who need a professional look without hiring a designer.

The tradeoff is rigidity. Squarespace's Fluid Engine editor works on a grid. You can drag elements, but only within defined columns and rows. Developers who want full code access need the Core plan ($23/mo) for CSS and JavaScript. Even then, the underlying template structure is locked.

Squarespace went private in 2024 after being acquired by Permira. It is no longer publicly traded, so financial disclosures are limited.

What Squarespace Actually Costs

True Cost Analysis

Starting Monthly Price

$16

Annual Plan

$192

If paid annually

The first year costs $192, the Basic plan billed yearly at $16 a month. The free custom domain for year one is included in that. Year two is the same $192 for the plan, plus the domain. Squarespace bills the domain separately at its standard rate for your extension once the free year ends. Basic also keeps 2% of online store sales and 7% of digital product and membership sales. Anyone selling physical goods at real volume should price the Core plan at $23 a month instead. That drops the store fee to 0%. Prices read from Squarespace's US dollar plan list on 8 September 2026.

Squarespace Pricing Plans

See live pricing →

Basic

$16/mo

billed annually

  • Free custom domain for the first year
  • 2 contributors
  • 30 minutes of video storage
  • 2% online store transaction fee
  • 7% digital content and memberships fee
  • Card processing 2.9% + 30 cents on US cards
Get Started

Core

Most Popular

$23/mo

billed annually

  • Everything in Basic
  • Unlimited contributors
  • 0% online store transaction fee
  • 5% digital content and memberships fee
  • Custom code, CSS and JavaScript, code injection
  • Google Workspace inbox free for the first year
  • 5 hours of video storage
Get Started

Plus

$39/mo

billed annually

  • Everything in Core
  • 0% online store transaction fee
  • 1% digital content and memberships fee
  • Card processing 2.7% + 30 cents on US cards
  • 50 hours of video storage
  • Reserved cart and timer for product drops
Get Started

Advanced

$99/mo

billed annually

  • Everything in Plus
  • 0% online store transaction fee
  • 0% digital content and memberships fee
  • Card processing 2.5% + 30 cents on US cards
  • Unlimited video storage
  • Automated tax calculation at 0.05% per order, capped
Get Started

Squarespace Pros and Cons

Pros

  • Templates are beautiful and mobile responsive out of the box, and they look professional without any design skills.
  • All-in-one hosting, SSL, domain, and CDN means zero server management. You sign up and your site is live.
  • Built-in analytics, SEO tools, and blogging features cover 90% of what a small business or portfolio site needs without third-party plugins.
  • iOS app rated 4.6 and Android app rated 4.2 make on-the-go site management practical.

Cons

  • Transaction fees on the Basic plan (2% on store sales, 7% on digital products and memberships) are a hidden cost. They can easily exceed the monthly subscription itself.
  • No phone support at all. Live chat is weekdays only, 4am to 8pm ET.
  • The extension marketplace is the smallest of the major builders by a wide margin. If Squarespace does not have a feature built in, you are mostly out of luck.
  • The grid-based editor prevents freeform design. You cannot drag elements wherever you want.
  • The free domain and the Google Workspace inbox are first-year promotions that become paid renewals. Campaigns is paid from day one.

Upsell Pressure & Hidden Fees

Transparency Check, We Documented Every Upsell

Squarespace uses transaction fees as its main upsell lever. The Basic plan charges 2% on every physical product sale and 7% on digital products and memberships. Core at $23 a month drops the store fee to 0% but still keeps 5% of digital sales. Plus at $39 keeps 1%. Only Advanced at $99 charges nothing on either. The free custom domain on annual plans renews at Squarespace's standard domain rate after the first year. That detail sits in the fine print. The Google Workspace inbox on Core and above is free for one user for the first year only. After that Google's per user rate applies. Squarespace's own email marketing tool, Campaigns, is a separate paid subscription on every plan.

Pricing Transparency Score

2.8/5

5 = Fully transparent pricing · 1 = Heavy upsell pressure

What Real Customers Say

Trustpilot

3.5 ★

5,196 reviews

iOS App

4.6 ★

Android App

4.2 ★

Reddit / Community Sentiment

Reddit and forum users praise Squarespace for its professional templates and its all-in-one approach that removes hosting and security headaches. Power users complain that the grid-based editor is too rigid for custom designs and that e-commerce features lag Shopify. The 3.5 Trustpilot score from 5,196 reviews reflects the same split.

Is Squarespace Right for You?

Best For These Founders

Creative Professionals

Photographers, artists, and designers who need a portfolio that looks finished out of the box, on the $16 Basic plan.

Small Service Businesses

Local service providers who want an easy-to-maintain site, with invoices and payment links included on all 4 plans.

Boutique Creators

Creators selling a limited number of products, where the 2% store fee costs less than a plan upgrade.

Consider Alternatives If…

  • You are building a high-volume e-commerce store. Shopify's $29 plan charges no platform fee on sales and has deeper inventory and shipping tools.

  • You are a developer who wants full control of the underlying code. Even the $99 Advanced plan locks the template structure.

  • You want a free plan. Squarespace has none, only a 14 day trial.

Editor and Design Experience

We built a test site using the Fluid Engine editor and a portfolio template. The onboarding flow asks you to pick a site type. Blueprint AI then generates a homepage, about page, and contact page in about 2 minutes. The AI suggestions were a decent starting point but still needed hand edits.

The editor itself feels clean. Adding text, images, and sections is straightforward if you stay within the grid. We ran into friction when trying to overlap elements or position an image outside the standard column layout. The editor simply would not allow it. If you like unusual layouts, this will frustrate you.

Every Squarespace template shares a similar look, bold typography, generous white space, and large image areas. That sameness means your site looks polished with little effort, but it also means Squarespace sites tend to look like Squarespace sites.

E-Commerce and Selling Tools

You can sell physical products, digital downloads, services, and subscriptions on Squarespace. Product setup is simple. We added a physical product with images, pricing, and variant options in under 5 minutes.

The problem is the fee structure. On Basic ($16/mo), every sale carries a 2% transaction fee for physical products and a 7% fee for digital products. Core ($23/mo) removes the 2% store fee and drops digital to 5%. Plus ($39/mo) cuts digital to 1%, and only Advanced ($99/mo) zeros out everything. Card processing sits on top of all of this. It is 2.9% plus 30 cents per US card sale on Basic and Core, 2.7% on Plus, and 2.5% on Advanced.

For a store selling physical goods, the math is simple. A store doing $5,000 a month on Basic loses $100 a month to the 2% platform fee, which is $1,200 a year. The jump from Basic to Core costs $84 a year and removes that fee entirely. Anyone selling physical products at volume should start on Core. Shopify's $29 a month plan charges no platform fee on sales. It stays the better fit for a store that needs serious inventory and shipping tools.

Extensions and Integrations

Squarespace's extensions marketplace is the smallest of the major builders. It covers the essentials, shipping through ShipStation, Mailchimp on Core and above, and inventory tools. It is a fraction of the app markets Wix and Shopify run. We could not source a current count this run, Squarespace no longer publishes one on its extensions page.

If Squarespace has no extension for a tool you need, your only option is custom code. That needs the Core plan at $23 a month or higher. We found the lack of native CRM connections to be the biggest gap for small business owners.

SEO and Marketing Features

Squarespace handles the technical SEO basics for you, SSL, sitemaps, mobile pages, and clean URLs. You can edit page titles, meta descriptions, and alt text from an SEO panel on each page.

Basic traffic metrics come with every plan. The advanced analytics on Core ($23/mo) and above add traffic sources, conversion funnels, and popular content. The data is useful for small sites, though you will likely want Google Analytics connected for anything more detailed. Squarespace's own email tool (Campaigns) is a separate paid subscription on every plan. It feels like it should be included on Plus ($39/mo) and above.

Customer Support

Squarespace does not offer phone support. Period. Live chat is available Monday through Friday, 4am to 8pm Eastern. Email support runs 24/7. We sent a test email on a Tuesday afternoon and received a helpful, specific reply within 4 hours.

The help docs are deep and well organized, with step-by-step guides and videos. Community forums exist but are less active than Wix or WordPress communities. If you want to call a human when your site is down, Squarespace is the wrong choice.

Mobile Apps and On-the-Go Management

Squarespace offers mobile apps for iOS (4.6 rating) and Android (4.2 rating). The apps let you edit pages, check analytics, manage orders, and respond to form submissions. We found the iOS app stable and quick for making text edits and checking traffic stats. Full design editing is still better done on desktop, but for day-to-day management, the apps work well.

Squarespace vs. Top Competitors

ServiceLearn More
S logo

Squarespace

Best for Design
$16
3.5
Current Review
WIX logo

Wix

$17
3.6
SHO logo

Shopify

$29
3.8

Final Verdict

3.5 / 5

Squarespace is the best website builder for founders who need a polished, professional site fast and do not want to touch code. Its Trustpilot score is 3.5 from 5,196 reviews on a paid Trustpilot subscription, so satisfaction is mixed. Its 23 years in business add trust. The real weakness is cost creep. The $16 a month Basic plan keeps 2% of physical product sales and 7% of digital sales. Anyone selling physical goods should budget for Core at $23 a month. Anyone selling digital products pays a cut until Advanced at $99. If you need serious e-commerce features or phone support, look at Shopify instead.

Get Started

By Daniel Wong, Legal & Compliance Analyst

Frequently Asked Questions

The Basic plan costs $192 for the first year, $16 a month billed yearly, and that includes a free custom domain. In year two the plan is $192 again, plus the domain renewal at Squarespace's standard rate for your extension. Month to month billing costs more. If you sell products on Basic, add a 2% fee on physical sales and 7% on digital sales on top of that.

Yes. You can sell physical products, digital downloads, services, and subscriptions on every plan, including Basic at $16 a month. Basic keeps 2% of physical product sales and 7% of digital sales. Core at $23 a month removes the store fee and drops digital to 5%. Only Advanced at $99 charges nothing on either. Card processing is separate, 2.9% plus 30 cents per transaction on Basic and Core.

No. Squarespace does not offer phone support on any plan. Live chat runs Monday through Friday from 4am to 8pm Eastern. Email support is open 24 hours a day, 7 days a week. In our test an email sent on a Tuesday afternoon got a specific reply within 4 hours. There is no number to call.

Squarespace has the better templates and a more polished visual style. Wix offers more creative freedom with a true freeform editor and a far larger app market. Wix starts at $17 a month, $1 more than Squarespace's $16 Basic plan, so price will not decide it. Choose Squarespace for aesthetics and a simple store, Wix for layout flexibility and third-party apps.

Yes. You can transfer an existing domain to Squarespace or connect a domain you own elsewhere, on any plan. Annual plans include one free new domain for the first year. After that it renews at Squarespace's standard rate for the extension. The domain panel shows that rate before you register, so check the renewal price, not the first-year price.

This review reflects independent, first-hand testing by the StartupOwl team. Affiliate relationships never influence our ratings or recommendations. Read our editorial policy →

About the Author

Daniel Wong

Legal & Compliance Analyst

Daniel grew up in the shadow of Silicon Valley but chose the legal route over engineering, working as a paralegal for a corporate law firm specializing in mergers and acquisitions. He realized that early-stage founders were constantly making catastrophic legal mistakes because they couldn't afford a $500/hour attorney, prompting his move to B2B media.

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